What Data We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — name, contact information, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. Each transaction generates a reference that we store to verify deposits and process
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withdrawals correctly. We also collect device and session data — browser type, IP address, and session timestamps — to detect unusual activity on your account and keep it secure. We do not sell your personal data to third parties. Where data is shared, it is only
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with payment processors and verification services needed to run your account, or where required by applicable law. Our use of your data is conditional on local law in your region — this platform is available where local law permits access. Data relating to your GrabPay or
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DuitNow transactions is retained for the period required under financial compliance obligations and then deleted. You can request a copy of your account data or ask us to remove information that is no longer needed for active account purposes by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.